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Вертикальный пылесос, беспроводной, с влажной уборкой, Tuvio TW01MBHW, белый/чёрный

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Нет в продаже

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Есть вопрос о товаре?

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263 ответа

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1 сентября 2024

Как связаться с поддержкой . Пылесос начал течь и выключаться на второй день .

1 ответ

Tuvio

Ответ бренда

•

1 сентября 2024

Чтобы связаться с нами в чате поддержки, нажмите на фото своего профиля и в открытом меню нажмите кнопку «Чат поддержки».

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Какая мощность всасывания?","slug":"zdravstvuite-kakaia-moshchnost-vsasyvaniia","crTimeMs":1732483279556,"date":"25 ноября 2024","answerCount":1,"showDeleteButton":false,"showComplainButton":true,"author":"au_6003465959547509019","vote":{"votesAgree":0,"votesReject":0,"pressedAgreeButton":false,"pressedRejectButton":false,"showAgreeButton":true,"showRejectButton":false},"link":{"title":"productQuestionLink","transition":"tr_11120864246674958444"}},"19844347":{"id":19844347,"text":"Здравствуйте, купили ваш товар и потеряли провод для зарядки, можно зарядник приобрести отдельно? 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Будем знать, что их стоит добавить в ассортимент.\n\nНапишите, пожалуйста, в чат или соцсети Маркета, поможем вернуть товар.","crTimeMs":1717219251771,"date":"1 июня 2024","author":"au_18240919963338342879","vote":{"votesAgree":0,"votesReject":0,"pressedAgreeButton":false,"pressedRejectButton":false,"showAgreeButton":true,"showRejectButton":true},"showDeleteButton":false,"showComplainButton":true,"link":{"title":"productAnswerLink","transition":"tr_1441367751825145200"},"commentContext":"eyJlbnRpdHlJZCI6MTY5MDY5NDAsInByb2plY3RJZCI6NSwic291cmNlIjoibWFya2V0O2Rlc2t0b3A7bWFpbjsiLCJwYXJlbnRJZCI6bnVsbH0="},"17731255":{"id":17731255,"text":"Светлана, здравствуйте!\n\nПожалуйста, напишите нам в чат на сайте или из приложения Маркета, во всём разберёмся","crTimeMs":1722331192143,"date":"30 июля 2024","author":"au_18240919963338342879","vote":{"votesAgree":0,"votesReject":1,"pressedAgreeButton":false,"pressedRejectButton":false,"showAgreeButton":true,"showRejectButton":true},"showDeleteButton":false,"showComplainButton":true,"link":{"title":"productAnswerLink","transition":"tr_4341245777036392447"},"commentContext":"eyJlbnRpdHlJZCI6MTc3MzEyNTUsInByb2plY3RJZCI6NSwic291cmNlIjoibWFya2V0O2Rlc2t0b3A7bWFpbjsiLCJwYXJlbnRJZCI6bnVsbH0="},"18214202":{"id":18214202,"text":"Чтобы связаться с нами в чате поддержки, нажмите на фото своего профиля и в открытом меню нажмите кнопку «Чат поддержки».","crTimeMs":1725212123575,"date":"1 сентября 2024","author":"au_18240919963338342879","vote":{"votesAgree":0,"votesReject":0,"pressedAgreeButton":false,"pressedRejectButton":false,"showAgreeButton":true,"showRejectButton":true},"showDeleteButton":false,"showComplainButton":true,"link":{"title":"productAnswerLink","transition":"tr_11929358533077438384"},"commentContext":"eyJlbnRpdHlJZCI6MTgyMTQyMDIsInByb2plY3RJZCI6NSwic291cmNlIjoibWFya2V0O2Rlc2t0b3A7bWFpbjsiLCJwYXJlbnRJZCI6bnVsbH0="},"18280965":{"id":18280965,"text":"Здравствуйте, Анастасия!\n\nОригинальных запчастей и деталей для пылесоса в ассортименте Яндекс Маркет на данный момент нет.","crTimeMs":1725577044540,"date":"6 сентября 2024","author":"au_18240919963338342879","vote":{"votesAgree":0,"votesReject":0,"pressedAgreeButton":false,"pressedRejectButton":false,"showAgreeButton":true,"showRejectButton":true},"showDeleteButton":false,"showComplainButton":true,"link":{"title":"productAnswerLink","transition":"tr_3430736973204282410"},"commentContext":"eyJlbnRpdHlJZCI6MTgyODA5NjUsInByb2plY3RJZCI6NSwic291cmNlIjoibWFya2V0O2Rlc2t0b3A7bWFpbjsiLCJwYXJlbnRJZCI6bnVsbH0="},"19402822":{"id":19402822,"text":"Павел, сменных валиков пока в продаже нет. Мы постоянно расширяем ассортимент. Следить за появлением можно в нашей подборке: https://clck.ru/3EcgKD","crTimeMs":1731651478955,"date":"15 ноября 2024","author":"au_18240919963338342879","vote":{"votesAgree":0,"votesReject":0,"pressedAgreeButton":false,"pressedRejectButton":false,"showAgreeButton":true,"showRejectButton":true},"showDeleteButton":false,"showComplainButton":true,"link":{"title":"productAnswerLink","transition":"tr_13819319729964877835"},"commentContext":"eyJlbnRpdHlJZCI6MTk0MDI4MjIsInByb2plY3RJZCI6NSwic291cmNlIjoibWFya2V0O2Rlc2t0b3A7bWFpbjsiLCJwYXJlbnRJZCI6bnVsbH0="},"19611440":{"id":19611440,"text":"Здравствуйте, Татьяна!\n\nМощность всасывания этого пылесоса составляет 120 Вт","crTimeMs":1732605818886,"date":"26 ноября 2024","author":"au_18240919963338342879","vote":{"votesAgree":0,"votesReject":0,"pressedAgreeButton":false,"pressedRejectButton":false,"showAgreeButton":true,"showRejectButton":true},"showDeleteButton":false,"showComplainButton":true,"link":{"title":"productAnswerLink","transition":"tr_11120864246674958444"},"commentContext":"eyJlbnRpdHlJZCI6MTk2MTE0NDAsInByb2plY3RJZCI6NSwic291cmNlIjoibWFya2V0O2Rlc2t0b3A7bWFpbjsiLCJwYXJlbnRJZCI6bnVsbH0="},"19859791":{"id":19859791,"text":"Здравствуйте, Вячеслав!\n\nЗарядное устройство отдельно не представлено в нашем ассортименте\n","crTimeMs":1733666842399,"date":"8 декабря 2024","author":"au_18240919963338342879","vote":{"votesAgree":0,"votesReject":0,"pressedAgreeButton":false,"pressedRejectButton":false,"showAgreeButton":true,"showRejectButton":true},"showDeleteButton":false,"showComplainButton":true,"link":{"title":"productAnswerLink","transition":"tr_776932598661908579"},"commentContext":"eyJlbnRpdHlJZCI6MTk4NTk3OTEsInByb2plY3RJZCI6NSwic291cmNlIjoibWFya2V0O2Rlc2t0b3A7bWFpbjsiLCJwYXJlbnRJZCI6bnVsbH0="},"19986190":{"id":19986190,"text":"Здравствуйте, Михаил!\n\nНапишите, пожалуйста, в чат поддержки Маркета, во всём разберёмся","crTimeMs":1734266034482,"date":"15 декабря 2024","author":"au_18240919963338342879","vote":{"votesAgree":0,"votesReject":0,"pressedAgreeButton":false,"pressedRejectButton":false,"showAgreeButton":true,"showRejectButton":true},"showDeleteButton":false,"showComplainButton":true,"link":{"title":"productAnswerLink","transition":"tr_18289912028132415442"},"commentContext":"eyJlbnRpdHlJZCI6MTk5ODYxOTAsInByb2plY3RJZCI6NSwic291cmNlIjoibWFya2V0O2Rlc2t0b3A7bWFpbjsiLCJwYXJlbnRJZCI6bnVsbH0="},"20467806":{"id":20467806,"text":"Здравствуйте, Сергей!\n\nЗарядное устройство в отдельном виде не представлено в нашем ассортименте.\n\nЕсли у вас возник гарантийный случай, обратитесь, пожалуйста, в службу поддержки Яндекс Маркета на сайте или в приложении ","crTimeMs":1737402786372,"date":"21 января","author":"au_18240919963338342879","vote":{"votesAgree":0,"votesReject":0,"pressedAgreeButton":false,"pressedRejectButton":false,"showAgreeButton":true,"showRejectButton":true},"showDeleteButton":false,"showComplainButton":true,"link":{"title":"productAnswerLink","transition":"tr_17968041741590860258"},"commentContext":"eyJlbnRpdHlJZCI6MjA0Njc4MDYsInByb2plY3RJZCI6NSwic291cmNlIjoibWFya2V0O2Rlc2t0b3A7bWFpbjsiLCJwYXJlbnRJZCI6bnVsbH0="},"20868713":{"id":20868713,"text":"Здравствуйте, Михаил!\n\nЧтобы не пропустить появление сменной щётки для этого пылесоса, пожалуйста, следите за информацией на нашем сайте в разделе «Новинки».","crTimeMs":1739887927128,"date":"18 февраля","author":"au_18240919963338342879","vote":{"votesAgree":0,"votesReject":0,"pressedAgreeButton":false,"pressedRejectButton":false,"showAgreeButton":true,"showRejectButton":true},"showDeleteButton":false,"showComplainButton":true,"link":{"title":"productAnswerLink","transition":"tr_1915979889000390569"},"commentContext":"eyJlbnRpdHlJZCI6MjA4Njg3MTMsInByb2plY3RJZCI6NSwic291cmNlIjoibWFya2V0O2Rlc2t0b3A7bWFpbjsiLCJwYXJlbnRJZCI6bnVsbH0="}}}}

14 декабря 2024

Здравствуйте! Проблема с пылесосом: когда вставляешь контейнер с водой, вода сразу начинает быстро уходить и растекаться лужей по полу. А если в таком режиме пробовать проводить уборку, то вода заканчивается на первой же комнате, и потом пылесос отключается. Как исправить ситуацию?

1 ответ

Tuvio

Ответ бренда

•

15 декабря 2024

Здравствуйте, Михаил! Напишите, пожалуйста, в чат поддержки Маркета, во всём разберёмся

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5 сентября 2024

Здравствуйте а продаётся верхняя крышка щётки? Или можно её заказать?

1 ответ

Tuvio

Ответ бренда

•

6 сентября 2024

Здравствуйте, Анастасия! Оригинальных запчастей и деталей для пылесоса в ассортименте Яндекс Маркет на данный момент нет.

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7 декабря 2024

Здравствуйте, купили ваш товар и потеряли провод для зарядки, можно зарядник приобрести отдельно?

1 ответ

Tuvio

Ответ бренда

•

8 декабря 2024

Здравствуйте, Вячеслав! Зарядное устройство отдельно не представлено в нашем ассортименте

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1 июня 2024

Сломалась зарядка, есть ли возможность приобрести её? Куда можно с этим обратиться?

1 ответ

Tuvio

Ответ бренда

•

1 июня 2024

Наталия, пока запасных зарядных устройств в наличии нет. Будем знать, что их стоит добавить в ассортимент. Напишите, пожалуйста, в чат или соцсети Маркета, поможем вернуть товар.

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Танюша

25 ноября 2024

Здравствуйте. Какая мощность всасывания?

1 ответ

Tuvio

Ответ бренда

•

26 ноября 2024

Здравствуйте, Татьяна! Мощность всасывания этого пылесоса составляет 120 Вт

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30 июля 2024

Здравствуйте! Не открывается и соответственно не снимается крышка на щетке, только болтается а до конца не отщелкивается ! И поэтому нельзя снять валик!

1 ответ

Tuvio

Ответ бренда

•

30 июля 2024

Светлана, здравствуйте! Пожалуйста, напишите нам в чат на сайте или из приложения Маркета, во всём разберёмся

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20 января

здравствуйте. подскажите пожалуйста, где можно купить блок зарядки на пылесос. или его характеристики. больше интересует размер разъема. 5.5х2.5 большой, не подходит.

1 ответ

Tuvio

Ответ бренда

•

21 января

Здравствуйте, Сергей! Зарядное устройство в отдельном виде не представлено в нашем ассортименте. Если у вас возник гарантийный случай, обратитесь, пожалуйста, в службу поддержки Яндекс Маркета на сайте или в приложении

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14 ноября 2024

Где сменные валики ??? Когда появятся , пылесос одноразовый становится, уже больше года в продаже. …

1 ответ

Tuvio

Ответ бренда

•

15 ноября 2024

Павел, сменных валиков пока в продаже нет. Мы постоянно расширяем ассортимент. Следить за появлением можно в нашей подборке: https://clck.ru/3EcgKD

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18 февраля

Когда будут сменные валики в продаже?!?!?!

1 ответ

Tuvio

Ответ бренда

•

18 февраля

Здравствуйте, Михаил! Чтобы не пропустить появление сменной щётки для этого пылесоса, пожалуйста, следите за информацией на нашем сайте в разделе «Новинки».

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Вперёд

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Войдите в аккаунтИ тогда откроется корзина, а цены на Market могут стать ниже

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